Useful Links

Poison Control

ASPCA (animals only; fee charged) – 1(888) 426-4435

Pet Poison Hotline- (855) 764-7661 (Fees may apply)

Animal Shelters

Town of Hempstead Shelter – 516-785-5220

Town of Oyster Bay Shelter – 516-677-5784

The Shelter Connection at The Town of North Hempstead

75 Marino Avenue
Port Washington, NY 11050

 Guide: Animal shelters on Long Island

In Case of Emergency 

If your pet is experiencing a medical emergency after hours please contact:

Veterinary  Emergency Group

204 B Glen Cove Road

Carle Place, NY 11514

(516) 693-8859


Veterinary Referral and Emergency Center of Westbury 

609-5 Cantiague Rock Road

Westbury, NY 11590


Pet Loss and Bereavement

Every pet owner eventually experiences the pain of saying good-bye to a faithful companion. The grieving process takes time, although the time frame is different for each person.

Sometimes the grief is overwhelming, and a person might find coping difficult. Our staff is always here to lend an ear and to try to offer suggestions to help ease the sadness, but some people might need a little more assistance. For these times, we offer the following support groups and websites:

Long Island Veterinary Specialists

163 South Service Road.
Plainview, NY


LIVS offers support for pet loss. Monthly meetings are held at their location and are open to all who have experienced loss or anticipating loss. Please call before attending. Telephone and email counseling is available. For additional information, please email:

Animal Medical Center

510 East 62nd St.
Manhattan, NY.


Animal Medical Center provides numerous opportunities for support if you are experiencing grief due to the loss of a pet loss. Please refer to their website for additional info:

Other Pet Loss Hotlines

Cornell University, Pet Loss Support Hotline – 607-218-7457

ASPCA Grief Counseling- (212) 876-7700 ext. 4355   or 1-877-GRIEF-10 (1-877-474-3310)

Pet Loss Support Hotline at Tufts University- (508) 839-7966 

Chicago Veterinary Medical Association, Pet Loss Support: CVMA Pet Loss Helpline – (630) 325-1600

University of Pennsylvania Pet Support Resources

Pet Loss Resources For Children


  • Bryan Mallonie & Robert Ingpen, Lifetimes: The Beautiful Way to Explain Death to Children, 1983, New York: Bantam Books; death as part of the life cycle
  • Debbie Morehead, A Special Place for Charlee: A Child’s Companion through Pet Loss, 1996, Broomfield CO: Partners in Publishing, LLC; story of dog’s aging and death, kind veterinarian
  • Fred Rogers, When a Pet Dies, reissue 1998, 1988, New York: G.P. Putnam’s Sons; color photos, including veterinarian’s office, multi-cultural
  • Susan Varley, Badger’s Parting Gifts, 1984, New York: William Morrow & Company; after his death, Badger’s (Wind in the Willows) sad friends begin to feel better as they remember things he taught them
  • Judith Viorst, The Tenth Good Thing about Barney, 1971, New York: Macmillan Publishing Company; young boy loses his cat, ceremony and burial
  • E. B. White & Garth Williams, Charlotte’s Web, 1999, 1952, New York: Harpercollins Juvenile Books (also on audiotape & videotape); farm girl saves life of piglet, spider befriends & saves his life again, pig mourns spider’s death from old age
  • Hans Wilhelm, I’ll Always Love You, 1989, New York: Crown Publishing; one day a boy’s dachshund doesn’t wake up

Faith Based Books

  • Nechama Liss-Levinson, PhD & Rev. Molly Phinney Baskette, Remembering My Pet: A Kid’s Own Spiritual Workbook for When a Pet Dies, 2007, Woodstock VT: SkyLight Paths Publishing; interactive workbook with spaces for pictures, thoughts, as well as narrative about feelings, beliefs; good for children of any faith or none at all
  • Elizabeth Jane Coatsworth & LyndWard, The Cat who Went to Heaven, 1983, 1931, New York: Simon & Schuster; poor artist is commissioned to paint a picture of animals biding farewell to the Buddha, his beloved cat wants to be included, even though according to legend, cats weren’t there
  • Christine Davis, For Every Dog an Angel, 1997, Portland OR: Lighthearted Press; every dog has a guardian angel, even after death, keeping watch till “forever person” joins pet
  • Cynthia Rylant, Cat Heaven, 1997, New York: Scholastic Press; what heaven is like for cats. . . they all sleep on God’s bed

List of reading and video material graciously provided by Dr. Susan Cohen